Eva Imparato (1), Antonio Pignatto (2) (1) Department of Psychology, IUSVE University of Venice, Italy; (2), Department of Psychology, IUSTO University of Torino- Rebaudengo , Italy; BACKGROUND The literature on the subject shows us that the management of the communicative moment by health workers to parents as one of the phenomena that most affect their psychological system. The undesirable effects of an inadequate management of this important moment from a